Refund Policy

1. Qualifying for Refunds

Full refund eligibility requires:

• Submitting your refund request within 7 days of the original subscription date
• Maintaining an account in good standing without Terms of Service infractions
• Not having received a prior refund for our platform

2. Exclusions from Refunds

Refund requests will be declined under these circumstances:

• Applications submitted beyond the 7-day eligibility window
• Accounts suspended for violating our Terms of Service
• Automatic subscription renewals (the guarantee period covers only first-time purchases)

3. Refund Request Procedure

To submit a refund request, complete the following steps:

1. Reach out to our customer support through WhatsApp
2. Provide your registered email address and transaction reference number
3. State the reason for requesting a refund

4. Refund Timeline

Once approved, refunds are typically processed within 3-5 business days. The time required for funds to appear in your account varies by payment provider and banking institution, typically an additional 5-10 business days.

5. Refund Amount

We do not offer prorated or partial refunds. The 7-day guarantee covers the complete subscription fee exclusively.

6. Customer Support

For refund policy inquiries or to begin the refund process, please connect with us via WhatsApp.